FAQ

Standard (rate/month)
25 Euro equals INR 2,247.59 or AED 98.98.
Professional (rate/month)
55 Euro equals INR 4,945.34 or AED 217.76.
Currency rate by 01/April/2024
A business-initiated conversation starts when the first message is delivered and ends 24 hours later, before which a conversation cannot end. The messaging limit is the maximum number of business-initiated conversations you can start in a rolling 24-hour period. If you reach your limit, you can start more conversations as soon as one or more active conversations end.
Strict template specifications govern WhatsApp message templates, which are customized message formats businesses use when communicating with clients. Here are some reasons your templates might face rejection:

• Errors in grammar or spelling.
• The language you choose does not integrate with the content of your message template.
• If submitted in the wrong format.

As you can see, there are a few rules you must follow to submit your template for review. It may take 1 to 3 business days for your template to get approved.
Yes, you can send PDFs, images, text messages, documents, contacts, and any messages through WhatsApp.
  • You must use a WhatsApp API Approved Business Account and enable two-factor authentication.
  • Facebook Business Manager must be approved by Facebook (Individuals are not allowed as of now).
  • It is recommended that you are in Tier 2 or higher messaging level. It means that you should be ready to send messages to almost 10000 contacts every month. You must be a well-known and reputable brand.
Yes. Documents and other requirements to create an Official WhatsApp API Account include:

• Email
• Website URL
• Facebook Account
• A mobile number that has never been registered on WhatsApp before
• Company formation document available in your country
• Company address proof document such as tax certificate etc
No additional costs. You can check all the answers provided by the WhatsApp AI chatbot in the Inbox. This will help you understand how answers are given by the chatbot. You can transfer chat from a bot to a human so that you can also chat with your customer via Inbox, utilizing the advanced capabilities of the chatbot.
You can download the campaign report as follows. (Dashboard > campaign)

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